Cut no-shows by 40% without lifting a finger
Confirmations, reminders, and follow-ups sent automatically by SMS and email. Set it up once. Clients show up on time. Your revenue stays intact.
The reminder sequence that works
Stack as many reminders as you like — 2 days before, 1 day before, 4 hours before — each sent automatically by email and WhatsApp. Edit the email template to match your salon's voice.
- Multiple reminder times per appointment
- Email and WhatsApp, each with its own toggle
- Customisable email template — your brand's voice
Follow-ups that refill your calendar
After every visit, an automatic thank-you with a rebooking prompt — plus birthday and anniversary offers that bring clients back on their special days.
- Service rebook reminders timed to each visit cycle
- Birthday & anniversary campaigns on autopilot
- Each follow-up toggled on or off in one click
Results salons see with Salonior
Illustrative figures based on our market research; your results may vary.
The three messages that decide whether they turn up
Most no-shows are not cancellations. They are forgotten appointments, booked three weeks ago on a phone that has since seen four hundred notifications. The fix is a sequence rather than a single reminder, and the timing matters more than the wording.
Send a confirmation the moment the booking is made, so the appointment lands in the client's messages while they are still thinking about it. Send a reminder twenty-four hours before — early enough that someone who cannot make it has time to move it rather than simply not turn up. Send a short nudge about two hours before, which is what catches the genuinely forgetful.
In India the channel decides whether any of it gets read: WhatsApp for most clients, SMS as the fallback for the rest. Ask for a reply to confirm, because a client who has typed "yes" is markedly more likely to arrive, and make rescheduling a link rather than a phone call. A moved appointment is still revenue. A no-show is not.
Setting this up for the first time? Cut no-shows with automated WhatsApp reminders walks through it step by step.
Automated Reminders — the questions we get asked
As many as you like. Most salons stack three — two days before, one day before, and four hours before — each with its own timing and its own on/off toggle.
Email and WhatsApp, each toggled separately. WhatsApp is where Indian clients actually read messages, which is why it is the default channel rather than an add-on.
Yes — the email template is editable so reminders go out in your salon's voice rather than a generic system message.
What automated reminders connects to
Automated Flows
The same engine runs rebooking nudges, win-backs and birthday offers.
Explore automated flows →Online Booking
Every reminder carries a one-tap link to reschedule instead of no-show.
Explore online booking →Reports & Analytics
See no-show rates by client, service and time slot to check it is working.
Explore reports & analytics →Explore Salonior by business type…
…or keep exploring features
Automated Reminders is included in every Salonior plan.
Fair yearly pricing — no add-ons, no feature gates, 0% commission.